SOWK11014 - Contemporary Human Services
Term 1 - 2017


All details in this unit profile for SOWK11014 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student). The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.

Overview

This unit will introduce you to social work and human services in Australia and a changing context for human services within the information society. You will develop an understanding of the history and cultural context of social work and welfare work within the Australian welfare state and how services are currently organised and delivered. You should be able to conceptualise social justice, inequality and marginalisation and their relevance to professional practice in social work and welfare work. You will understand the nature and goals of social work and human services as helping professions within this context, what characterises these professions and their fields and methods of practice. Particular emphasis will be placed on how access to information and the skills required to use information effectively can be an important dimension in addressing disadvantage, oppressive power and exclusion in the post industrial society. You are required to attend compulsory residential school or compulsory weekly on-campus tutorials in order to achieve specific learning outcomes of the unit.

Details

Career Level Undergraduate
Unit Level Level 1
Credit Points 6
Student Contribution Band 1
Fraction of Full-Time Student Load 0.125

Residential Schools

This unit has a Compulsory Residential School for distance mode students and the details are:
Click here to see your Residential School Timetable.

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Offerings

Term 1 - 2017
  • Bundaberg
  • Mixed Mode
  • Rockhampton

Website

This unit has a website, within the Moodle system, which is available two weeks before the start of term. It is important that you visit your Moodle site throughout the term. Go to Moodle

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Assessment Overview

Assessment Task Weighting
1. Online Quiz(zes) 10%
2. Written Assessment 40%
3. Written Assessment 50%
4. On-campus Activity Pass/Fail

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Procedures for more details of interim results and final grades.

All University policies are available on the IMPortal.

You may wish to view these policies:

  • Grades and Results Procedure
  • Assessment Policy and Procedure (Higher Education Coursework)
  • Review of Grade Procedure
  • Academic Misconduct Procedure
  • Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
  • Monitoring Academic Progress (MAP) Policy and Procedure – International Students
  • Refund and Excess Payments (Credit Balances) Policy and Procedure
  • Student Feedback – Compliments and Complaints Policy and Procedure
  • Acceptable Use of Information and Communications Technology Facilities and Devices Policy and Procedure

This list is not an exhaustive list of all University policies. The full list of University policies are available on the IMPortal.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback Source Recommendation
More detail on assessment tasks. Have your say More information/resources to be provided to students on the nature of project-based learning i.e. to be unclear about what is required is the nature of the task requiring ongoing dialogue with the lecturer.
On successful completion of this unit, you will be able to:
  1. Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered
  2. Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services
  3. Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality
  4. Articulate the key values, ethics, principles and models of practice that characterise social and welfare work
  5. Demonstrate an understanding of reflective practice.
  6. Demonstrate knowledge of referencing formats for the AGPS Harvard system.

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Online Quiz(zes)          
2 - Written Assessment  
3 - Written Assessment    
4 - On-campus Activity          

Alignment of Graduate Attributes to Learning Outcomes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1. Communication
2. Problem Solving
3. Critical Thinking          
4. Information Literacy
5. Team Work          
6. Information Technology Competence
7. Cross Cultural Competence  
8. Ethical practice    

Alignment of Assessment Tasks to Graduate Attributes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Online Quiz(zes)        
2 - Written Assessment    
3 - Written Assessment
4 - On-campus Activity          

Prescribed Textbooks

The Road to Social Work and Human Service Practice
Author/s: Chenoweth, L. & McAuliffe, D Year: 2015
Edition: 4th Publisher: Cengage Learning
City: Melbourne State: Victoria
Country: Australia
View textbooks at the CQUniversity Bookshop

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Adobe Flash Player
  • Windows Media Player or
All submissions for this unit must use the Harvard (author-date) referencing style (details can be obtained here). For further information, see the Assessment Tasks below.
Unit CoordinatorDavina Taylor (d.taylor@cqu.edu.au)
Note: Check the Term-Specific section for any additional contact information provided by the teaching team
Week Begin Date Module/Topic Chapter Events and Submissions
Week 1 06-03-2017

Expectations for this unit

Click on 'Expectations for this unit'

Confirm your attendance at the residential in Noosa or Geraldton OR at weekly tutorials in Rockhampton or Bundaberg.

Week 2 13-03-2017

An introduction to social work

Click on 'An introduction to social work'


Week 3 20-03-2017

Social Workers - Leaders of human service delivery through time

Click on 'Leaders of human service delivery'

Week 4 27-03-2017 The skills needed for contemporary human service delivery and management
Click on 'The skills needed'
Week 5 03-04-2017

Reflective and reflexive practice

Click on 'Reflective and reflexive practice'
Assessment 1: The academic reference list (Quiz) Due Monday (03 Apr 17) 11:45 PM AEST
Vacation Week 10-04-2017
Week 6 17-04-2017

The social organisation of Australian society

Click on 'Australian society'
Week 7 24-04-2017

The analysis of inequality in Australia

Click on 'Inequality in Austalia'
Week 8 01-05-2017

The personal impacts of inequality

Click on 'The personal impacts'
Assessment 2: My beginning views of social work Due Friday (05 May 17) 11:45 PM AEST
Week 9 08-05-2017

The knowledges needed for contemporary human service deliveryand management

Click on 'The knowledges needed'
Week 10 15-05-2017

The non-negotiable values for contemporary human service delivery and management

Click on 'The values needed'
Week 11 22-05-2017

The evaluation of contemporary human service delivery and management

Click on 'Service evaluation'

Week 12 29-05-2017

Self Care

Click on 'Self care'

Complete course evaluations before you leave for your break (big red button top left hand corner of Moodle)

Assessment 3: Helping immigrants, refugees and asylum seekers settle in Australia (Eco-map and information package/individual, duo, or trio submission) Due Friday (02 Jun 17) 11:45 PM AEST
Log of Hours Due Friday (02 Jun 17) 11:45 PM AEST
Review/Exam Week 05-06-2017
Exam Week 12-06-2017

All students are required to attend compulsory on-campus sessions. This will either be at a residential in Noosa or Geraldton OR weekly tutorials in Rockhampton or Bundaberg.

1 Online Quiz(zes)

Assessment Title Assessment 1: The academic reference list (Quiz)
Task Description

The University's Harvard (author-date) Referencing Guide is the core document for successful completion of this assessment task.

In this quiz you will be presented with 10 diverse sources of information and knowledge likely to be used for other assessment tasks in this course and every other social work course in the four years of the program.

Your task will be to read about the hypothetical sources of information or knowledge presented in the quiz and translate that information into the correct acknowledgement of that source of information or knowledge for a Harvard (author-date) reference list. The format of the reference you submit in the quiz must match the Harvard (author-date) style exactly.

You will have one hour to complete ten questions. The quiz will close automatically one hour after you begin. Ten questions will be shuffled from a larger data bank so while each participant will receive different sources of information or knowledge all will be required to complete the same tasks. Moodle will match your responses with the correct Harvard (author-date) format. Each question will be worth 1% of marks toward your final grade.

Number of Quizzes 1
Assessment Due Date Week 5 Monday (03-Apr-2017) 11:45 PM AEST
The quiz is completed at Moodle and undertaken in whatever setting you choose. The quiz will be available at 9.00am on Monday the 27th of March (Week 4). It will be available for completion throughout the week and weekend. It will be no longer available from 23:45 on Monday the 3rd of April (Week 5). In fairness to the entire class no late submissions, distractions during the quiz, or technology failures will be considered. If you are concerned about the capacity of your technology you are advised to attend one of the University's campuses to complete this assessment task.
Return Date to Students Week 5 Tuesday (04-Apr-2017)
Your results will be calculated immediately.
Weighting 10%
Assessment Criteria
  • Aherence to author-date referencing system
  • Non-adherence to author-date referencing system
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

6. Demonstrate knowledge of referencing formats for the AGPS Harvard system.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

3. Critical Thinking

4. Information Literacy

6. Information Technology Competence



2 Written Assessment

Assessment Title Assessment 2: My beginning views of social work
Task Description

Social workers work typically with a range of professional disciplines in the workplace. It is imperative that all workers can clearly articulate the key focus of their professional practice and the unique values, knowledge, and skills, they bring to organisations and communities. The clearer a worker understands the focus and goals of their own professional practice, the clearer they will be able to articulate this to others.


This assessment focusses on written communication about your beginning views of the social work profession and what is unique about it.

This assessment task forms one of the first steps in your journey towards graduation as a 'research-practitioner' requiring you to learn about formal academic conventions and the capacity for guided and independent research.
Your assessment can be written as a report or an essay.
Describe and discuss your beginning views of Australian social work, the relationships between social work and contemporary human service delivery (1000 words), and an evaluation of your 'fit' with entry into the profession (500 words).

Word Count:
1500 words (excluding references and appendices)
Assessment Due Date Week 8 Friday (05-May-2017) 11:45 PM AEST
Return Date to Students Week 10 Friday (19-May-2017)
Within two weeks of assessment submission
Weighting 40%
Assessment Criteria
  • List, describe and discuss the values that inform the profession of social work
  • List, describe and discuss the core knowledge that informs social work practice
  • List, describe and discuss the diverse roles social workers can occupy
  • List,describe and discuss the generic skills needed for competent social work practice
  • Reflective about your 'fit' with the profession
  • On task submission according to the brief provided in the course profile and ongoing teaching input provided at Moodle and residential
  • Standard of written communication, grammar, punctuation, spelling (Australian English only - Macquarie dictionary)
  • Adherence to the Harvard author-date system of citation and referencing
  • Breadth and quality of reference list
  • Breadth and quality of independent research informing the essay
Referencing Style Harvard (author-date)
Submission Online

Submit on-line at the 'Submit assessment task 2 here' link. See further instruction details at that link.

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered

2. Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services

3. Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality

4. Articulate the key values, ethics, principles and models of practice that characterise social and welfare work

5. Demonstrate an understanding of reflective practice.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

6. Information Technology Competence

7. Cross Cultural Competence



3 Written Assessment

Assessment Title Assessment 3: Helping immigrants, refugees and asylum seekers settle in Australia (Eco-map and information package/individual, duo, or trio submission)
Task Description

Drawing on the structure of the eco-map tool provided at Moodle you are to focus on creating a package of information that will help immigrants, refugees, and asylum seekers understand the welfare system in their new home.

Student Role:

As a social worker in education and training during field education you have been assigned a project to assist the settlement of immigrants, refugees, and asylum seekers who have arrived to your hometown with the goal of providing them an orientation to the Australian welfare system.

Product:

Informed by academic evidence about the specific needs of immigrants, refugees, and asylum seekers, you are to decide on which contemporary services and resources they may need to survive and those less essential but which enhance well-being and quality of life.

You are strongly encouraged to locate yourself in your own neighbourhood, town or city and identify the people from culturally and linguistically diverse backgrounds who have been settled there most recently in order to make your learning authentic and useful for the future. Alternatively, you can look to the nearest neighbouring place that have hosted an influx of immigrants, refugees, and asylum seekers. If you decide to submit this assessment task with one to two others in the course you can focus on just one of your communities.

Please note: When planning your paper students are advised to carefully read the assessment criteria in conjunction with the assessment outline.

Word count: 1500 words.

If you do choose to submit this as a duo or trio, please include all names on the coversheet but only ONE student submits the assessment to moodle.


Assessment Due Date Week 12 Friday (02-Jun-2017) 11:45 PM AEST
Return Date to Students Exam Week Friday (16-Jun-2017)
Within two weeks of assessment submission
Weighting 50%
Assessment Criteria

  • Effective communication of the relevant welfare network drawing on the eco-map tool.
  • Independent research of the needs of immigrants, refugees and asylum seekers in the Australian context.
  • Concise but informative descriptions of the services and resources identified and clear rationales for their connection to needs.
  • Application of the knowledge acquired about needs and services demonstrating an holistic concern for people.
  • On task according to the brief provided in the course profile.
  • Quality of written communication, grammar, punctuation, spelling (Australian English only Macquarie dictionary)
  • Adherence to the Harvard author-date system of referencing
  • Breadth and quality of independent research informing the essay
Referencing Style Harvard (author-date)
Submission Online

Submit on-line at the 'Submit assessment task 3 here' link

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Describe contemporary human services in Australia, their historical origins and how they are currently organised and delivered

2. Demonstrate an understanding of the concepts of social justice and inequality in Australia and their relevance to professional social work and human services

3. Explain the characteristics and goals of social work and welfare work as helping professions within the context of social justice and inequality

4. Articulate the key values, ethics, principles and models of practice that characterise social and welfare work

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice



4 On-campus Activity

Assessment Title Log of Hours
Task Description

On-campus learning is a compulsory component of this course. You are required to attend a three-day residential in Noosa or Geraldton OR weekly tutorials in Rockhampton or Bundaberg. You are required to complete a log of hours as evidence of this. Your on-campus tutor will provide you with this log of hours and you are required to sign in for each session. Your tutor will submit this log of hours on your behalf. In order to meet the requirements of the Australian Association of Social Workers (AASW), you can not miss any more than one 2 hour session.

You must pass this assessment to pass the unit. Failure to pass this assessment will result in the final grade of 'Fail' for the entire unit.

Assessment Due Date Week 12 Friday (02-Jun-2017) 11:45 PM AEST
Your on-campus tutor will submit this on your behalf
Return Date to Students Review/Exam Week Friday (09-Jun-2017)
Weighting Pass/Fail
Assessment Criteria

Signed timesheets that indicate no more than one 2 hour session has been missed at the Noosa or Geraldton residential OR at the weekly tutorials in Rockhampton or Bundaberg.

Conditions Minimum mark or grade - You must pass this assessment in order to pass the unit.
Referencing Style Harvard (author-date)
Submission Online

Your tutor will submit your log of hours on your behalf.

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

5. Demonstrate an understanding of reflective practice.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

4. Information Literacy

5. Team Work




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