MGMT11109 - Introduction to Management
Term 2 - 2017


All details in this unit profile for MGMT11109 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student). The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.

Overview

The aim of this unit is to enable you to gain a knowledge and understanding of management functions by examining the roles and responsibilities of a manager. You will acquire a good knowledge of management concepts. Particular emphasis is placed on the management process, its dynamic nature and its key elements of planning, organising, directing, coordinating and controlling.

Details

Career Level Undergraduate
Unit Level Level 1
Credit Points 6
Student Contribution Band 3A
Fraction of Full-Time Student Load 0.125

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Offerings

Term 2 - 2017
  • Brisbane
  • Distance
  • Melbourne
  • Sydney

Website

This unit has a website, within the Moodle system, which is available two weeks before the start of term. It is important that you visit your Moodle site throughout the term. Go to Moodle

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Assessment Overview

Assessment Task Weighting
1. Written Assessment 50%
2. Written Assessment 50%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Procedures for more details of interim results and final grades.

All University policies are available on the IMPortal.

You may wish to view these policies:

  • Grades and Results Procedure
  • Assessment Policy and Procedure (Higher Education Coursework)
  • Review of Grade Procedure
  • Academic Misconduct Procedure
  • Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
  • Monitoring Academic Progress (MAP) Policy and Procedure – International Students
  • Refund and Excess Payments (Credit Balances) Policy and Procedure
  • Student Feedback – Compliments and Complaints Policy and Procedure
  • Acceptable Use of Information and Communications Technology Facilities and Devices Policy and Procedure

This list is not an exhaustive list of all University policies. The full list of University policies are available on the IMPortal.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback Source Recommendation
The assessment items were regarded by some students as excessively detailed, and marks/feedback were a little slow in being returned. Have Your Say survey and emails. The assessment items should be explained in a more simple way, and efforts should be made to improve speed of marking turnaround.
On successful completion of this unit, you will be able to:
  1. demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved
  2. explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented
  3. discuss how external environmental factors can impact on managerial and organisational processes and priorities
  4. identify and explain contemporary management challenges.

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Written Assessment
2 - Written Assessment

Alignment of Graduate Attributes to Learning Outcomes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4
1. Communication
2. Problem Solving
3. Critical Thinking
4. Information Literacy
5. Team Work  
6. Information Technology Competence
7. Cross Cultural Competence      
8. Ethical practice    

Alignment of Assessment Tasks to Graduate Attributes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Written Assessment
2 - Written Assessment

Prescribed Textbooks

Becoming a Master Manager: A Competing Values Approach
Author/s: Robert E. Quinn, Sue R. Faerman, Michael P. Thompson, Michael R. McGrath & David Bright Year: 2015
Edition: 6th Edition Publisher: Wiley
City: Hoboken State: New Jersey
Country: USA
View textbooks at the CQUniversity Bookshop
Note:

The E-Book is preferred. It is available for purchase at http://au.wiley.com/WileyCDA/WileyTitle/productCd-EHEP003178.html

However, paper copies are still available if you prefer at the CQUni Bookshop here: http://bookshop.cqu.edu.au

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
All submissions for this unit must use the American Psychological Association (APA) referencing style (details can be obtained here). For further information, see the Assessment Tasks below.
Unit CoordinatorTim Whan (t.whan@cqu.edu.au)
Note: Check the Term-Specific section for any additional contact information provided by the teaching team
Week Begin Date Module/Topic Chapter Events and Submissions
Week 1 10-07-2017

The competing values approach to management

Pages 1 - 33
Week 2 17-07-2017

Creating and sustaining commitment and cohesion; Understanding self and others

Module 1: Competency 1

Pages 33 - 46


Week 3 24-07-2017

Communicating honestly and effectively

Module 1: Competency 2

Pages 46 - 57

Week 4 31-07-2017

Mentoring and developing others; Managing groups and leading teams; Managing and encouraging constructive conflict

Module 1: Competency 3, 4 & 5

Pages 58 - 107


Week 5 07-08-2017

Establishing and maintaining stability and continuity; Organizing information flows; Working and managing across function

Module 2: Competency 1 & 2

Pages 108 - 143

Learning and Research Book Due Friday (11 Aug 17) 05:00 PM AEST
Vacation Week 14-08-2017
Week 6 21-08-2017

Planning and coordinating projects; Measuring and monitoring performance and quality; Encouraging and enabling compliance

Module 2: Competency 3, 4 & 5

Pages 144 - 169

Week 7 28-08-2017

Improving productivity and increasing profitability; Developing and communicating a vsion; Setting goals and objectives

Module 3: Competency 1 & 2

Pages 170 - 194


Week 8 04-09-2017

Motivating self and others; Designing and organizing; Managing execution and driving for results

Module 3: Competency 3, 4 & 5

Pages 194 - 241


Week 9 11-09-2017

Promoting change and encouraging adaptability; Using power and influence ethically and effectively

Module 4: Competency 1

Pages 242 - 256

Week 10 18-09-2017

Championing and selling new ideas; Fueling and fostering innovation

Module 4: Competency 2 & 3

Pages 256 - 283


Week 11 25-09-2017

Negotiating agreement and commitment; Implementing and sustaining change

Module 4: Competency 4 & 5

Pages 283 - 311


Week 12 02-10-2017

Integration and the road to mastery

Pages 312 - 329


Management Report Due Friday (06 Oct 17) 05:00 PM AEST
Review/Exam Week 09-10-2017
Exam Week 16-10-2017

1 Written Assessment

Assessment Title Learning and Research Book
Task Description

Each week you will have a task to develop a management competency and/or research skill ending in week five. You are to record the output in your Learning and Research Book. You will submit this Learning and Research Book in week five. A summary of the weekly tasks is provided below (further detail on the weekly tasks is found in the "WHAT YOU NEED TO DO FOR ASSESSMENT ONE" document on moodle;

Week 1 - Thinking critically

Week 2 - Demonstrate your skill in preparing a 'References' list in the APA referencing style

Week 3 - Reflective listening to improve your communication

Week 4 - Follow up on the meeting by writing an effective email

Week 5 - Demonstrate your skill in deconstructing a basic concept, principle or theory of management

Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT ONE" available in moodle which provides further detail and links to the content for this assessment.

Purpose
The purpose of this assessment item is to assess your research skills and your understanding of the Unit Learning Outcomes as they relate to the first five weeks of content for this unit in preparation for Assessment Task 2.


Resources
You will need to have the following documents in order to complete the assessment tasks below.
1. American Psychological Association (APA) abridged guide updated Term 2 2016;
2. The textbook - you will not be able to complete assessment without access to this resource

Further Details - The Learning and Research Book must have a Title Page, Table of Contents and 'References' List. This is an individual assessment task with a maximum word count of 1500 words excluding the Title Page, Table of Contents and the 'References' List for week two of the assessment tasks. The Learning and Research Book contains activities that will help you develop your skills as a manager and researcher and help you prepare for the next piece of assessment in this unit.

Assessment Due Date Week 5 Friday (11-Aug-2017) 05:00 PM AEST
This due date and time has been chosen to closely align with business expectations in the modern Australian workplace. Most management tasks are required on a Friday at 5pm rather than on a Monday at 9am.
Return Date to Students Week 6 Friday (25-Aug-2017)
The return date will apply to all submissions lodged on or before the due date and time
Weighting 50%
Assessment Criteria

Your assessment will be assigned a mark (out of the possible marks in the brackets below) based on how well your overall assessment addresses the assessment criteria

CONTENT:
Demonstrate that you have insight and understanding of the basic concepts, principles and theories of management presented in week one to five of the unit (20 marks).

Demonstrate critical thinking and judgement when asked to provide responses to the assessment tasks considering the external environmental factors that impact on managers (15 marks).

PRESENTATION:
Observe strict conformity to the referencing protocol as set out in the CQU American Psychological Association (APA) abridged guide updated Term 2 2016 when preparing the 'References' list (10 marks).

Demonstrate a professional approach to the presentation of the Learning and Research Book – including overall design and logical structure, format and layout, including grammar, expression, punctuation and correct spelling using Australian English (5 marks).

50 marks = 50% weighting of assessment for this unit.

Referencing Style American Psychological Association (APA)
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved

2. explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented

3. discuss how external environmental factors can impact on managerial and organisational processes and priorities

4. identify and explain contemporary management challenges.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice



2 Written Assessment

Assessment Title Management Report
Task Description

You will receive a case study for 'Rock Paper Scissors Hairdressing Salon' found in moodle in the document "WHAT YOU NEED TO DO FOR ASSESSMENT TWO". You will focus on the principles, models and theories of management and how the Salon is planned, organised, lead and controlled. You will also discuss the external environmental factors affecting the Salon and the contemporary management challenge that this presents. Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT TWO" available in moodle which provides further detail and links to the content for this assessment.

Purpose
The purpose of this assessment item is to evidence your research skills and your understanding of the Unit Learning Outcomes as they relate to the discipline of management.

Resources
You will need to have the following documents in order to complete the assessment tasks below.
1. American Psychological Association (APA) abridged guide updated Term 2 2016;
2. The textbook - you will not be able to complete assessment without access to this resource

Further Details
This is an individual assessment task with a maximum word count of 2500 words. Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT TWO" and the assessment criteria set out below. The Management Report is written in the third person passive academic style. The Management Report provides evidence of your management competencies and research skills learnt during your study of this unit. The Management Report has a focus on demonstrating your research skills developed in this unit; your ability to judge quality research materials (predominately peer reviewed academic journals); and provide a summary of this material to support your findings.

Assessment Due Date Week 12 Friday (06-Oct-2017) 05:00 PM AEST
This due date and time has been chosen to closely align with business expectations in the modern Australian workplace. Most management tasks are required on a Friday at 5pm rather than on a Monday at 9am.
Return Date to Students Comments and marks will be released following certification of grades.
Weighting 50%
Assessment Criteria

Your assessment will be assigned a mark (out of the possible marks in the brackets below) based on how well your overall assessment addresses the assessment criteria.

CONTENT:
Demonstrate the academic research skills necessary to at least pass this criterion by providing at least EIGHT (8) academic scholarly references. Further references, well summarised, will score above 8/15. Scholarly references must include the prescribed textbook. Scholarly references must be relevant to the discipline area of management, be from the last five years and be predominately peer reviewed journals (15 marks).

Provide critical analysis and demonstrate critical thinking when responding to the assessment task and the inherent contemporary management challenges (15 marks).
Demonstrate an understanding of the environmental factors and their impact on managerial and organisational processes and priorities (10 marks).

PRESENTATION:
Demonstrate a professional approach to the presentation of the Management Report – including structure and presentation, grammar, expression, punctuation and correct spelling using Australian English (5 marks).
Observe a strict conformity to the referencing protocol as set out in the CQU American Psychological Association (APA) abridged guide updated Term 2 2016 (5 marks).

50 marks = 50% weighting of assessment for this unit.




Referencing Style American Psychological Association (APA)
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved

2. explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented

3. discuss how external environmental factors can impact on managerial and organisational processes and priorities

4. identify and explain contemporary management challenges.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice




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