COIT20251 - Knowledge Audits for Business Analysis
Term 2 - 2017


All details in this unit profile for COIT20251 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student). The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.

Overview

In this unit, you will explore elicitation tools and techniques to identify, develop, model and report the requirements specification required to implement an enterprise system. You will see how knowledge audits lead to the identification of knowledge gatekeepers who are internal and external to an organisation. This unit is a key element in the development of business analysis skills in students. Note: If you have completed COIT20238 or COIS20077 then you cannot take this unit.

Details

Career Level Postgraduate
Credit Points 6
Student Contribution Band 2
Fraction of Full-Time Student Load 0.125

Pre-requisites or Co-requisites

Prerequisites: COIT20250 e-Business Systems and COIT20249 Professional Skills in ICT

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Offerings

Term 2 - 2017
  • Brisbane
  • Distance
  • Melbourne
  • Rockhampton
  • Sydney

Website

This unit has a website, within the Moodle system, which is available two weeks before the start of term. It is important that you visit your Moodle site throughout the term. Go to Moodle

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Assessment Overview

Assessment Task Weighting
1. Written Assessment 30%
2. Portfolio 30%
3. Practical and Written Assessment 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Procedures for more details of interim results and final grades.

All University policies are available on the IMPortal.

You may wish to view these policies:

  • Grades and Results Procedure
  • Assessment Policy and Procedure (Higher Education Coursework)
  • Review of Grade Procedure
  • Academic Misconduct Procedure
  • Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
  • Monitoring Academic Progress (MAP) Policy and Procedure – International Students
  • Refund and Excess Payments (Credit Balances) Policy and Procedure
  • Student Feedback – Compliments and Complaints Policy and Procedure
  • Acceptable Use of Information and Communications Technology Facilities and Devices Policy and Procedure

This list is not an exhaustive list of all University policies. The full list of University policies are available on the IMPortal.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback Source Recommendation
This course has eight assignment items for each student to deal with. The students requested to have the number of assignment items to reduced as there see too many items to hand in and suggest to reduce the submission frequency. Have Your Say student evaluation survey; emails; student phone call; flex student feedback. Both e-Journal and e-Portfolio as two assessment tasks have three sub-tasks each. It is considered to have all e-Journal items to be submitted before all e-Portfolio items to be submitted on two submission dates. All the existing sub-task items will remain and need to be completed before the respective due dates. The case study report and the SPA is about assessment task 3, which would have a same submission date.
Staff and students found it confusing when there were some broken links and unclear instructions across different related materials. There were course materials showing a different course code in the contents causing doubts in learning. Student feedback to the course coordinator, flex students. While many things were fixed in the previous offering, his course will go through continuous tidying up, till all different subtle glitches are removed to improve learning and teaching.
On successful completion of this unit, you will be able to:
  1. Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
  2. Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies)
  3. Use appropriate modelling tools to interpret and analyse the business context for enterprise systems
  4. Critically review approaches to the implementation of enterprise systems within an organisation and any issues that may arise
  5. Appraise the ethical and professional issues relevant to a business analyst
  6. Effectively write and communicate enterprise systems specifications.

Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html

This unit contributes to the following workplace skills as defined by SFIA. The SFIA codes is included:

  • Information Management (IRMG)
  • Research (RSCH)
  • Business Process Improvement (BPRE)
  • Business Analysis (BUAN)
  • Requirements Definition and Management (REQM)
  • Business Modelling (BSMO)
  • Change Implementation and Management (CIPM)
  • Stakeholder Relationship Management (RLMT)
  • Problem Management (PBMG)

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Written Assessment    
2 - Portfolio
3 - Practical and Written Assessment  

Alignment of Graduate Attributes to Learning Outcomes

  • Professional Level
  • Advanced Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1. Knowledge
2. Communication  
3. Cognitive, technical and creative skills
4. Research  
5. Self-management  
6. Ethical and Professional Responsibility    
7. Leadership        

Alignment of Assessment Tasks to Graduate Attributes

  • Professional Level
  • Advanced Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7
1 - Written Assessment    
2 - Portfolio    
3 - Practical and Written Assessment

Prescribed Textbooks

Business Analysis
Author/s: Paul, D., Cadle, J., and Yeates, D. Year: 2014
Edition: 3rd Publisher: BCS, The Chartered Institute for IT
City: London
Country: UK
View textbooks at the CQUniversity Bookshop

Other Resources

These are not compulsory, but may assist you:
Business Analysis Techniques: 99 essential tools for success
Author/s: Cadle, J., Paul, D., and Turner, P. Year: 2014
Edition: 2nd Publisher: BCS, The Chartered Institute for IT
City: London
Country: UK
Other resources may be available at CQUniversity Library. Note:

The text books can also be purchased as a downloadable e-books from the Kindle Store

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Software: IHMC Cmap Tools http://cmap.ihmc.us
  • Software: Microsoft Visio
All submissions for this unit must use the Harvard (author-date) referencing style (details can be obtained here). For further information, see the Assessment Tasks below.
Unit CoordinatorLisa Soon (l.soon@cqu.edu.au)
Note: Check the Term-Specific section for any additional contact information provided by the teaching team
Week Begin Date Module/Topic Chapter Events and Submissions
Week 1 10-07-2017

The Role of the Business Analyst

Chapters 1 & 2 Business Analysis Paul et al (2014, 3rd ed):

Week 2 17-07-2017

Strategic Management

Chapter 3 Business Analysis Paul et al (2014, 3rd ed):

Week 3 24-07-2017

Creative Leadership and Knowledge

Chapters 4 and 5 The Enterprise Business Analyst: Developing creative solutions to complex business problems Hass, K. (2011)

Week 4 31-07-2017

Business Analysis Techniques

Chapters 4 & 5 Business Analysis Paul et al (2014, 3rd ed):


Week 5 07-08-2017

Stakeholder Analysis and Management

Chapter 6

Business Analysis Paul et al (2014, 3rd ed):

e-Journal Due Friday (11 Aug 17) 11:45 PM AEST
Vacation Week 14-08-2017


Week 6 21-08-2017

What's the Real Problem?

Chapters 8, 9 & 10 Business Analysis: Best Practices for Success Blais, Steven (2012)


Week 7 28-08-2017

Approaches to Business Analysis

Chapters 7 & 8 Business Analysis Paul et al (2014, 3rd ed):


Week 8 04-09-2017

Talk! Talk! Talk!

Chapters 5 & 15 Business Analysis: Best Practices for Success Blais, Steven (2012).


e-Portfolio Due Friday (08 Sep 17) 11:45 PM AEST
Week 9 11-09-2017

Requirements Elicitation

Chapter 10 Business Analysis Paul et al (2014, 3rd ed):


Week 10 18-09-2017

Documenting and Modelling Requirements to support Strategy

Chapters 11 & 12 Business Analysis Paul et al (2014, 3rd ed):


Week 11 25-09-2017

Delivering the Requirements and Business Solution

Chapters 13 & 14 Business Analysis Paul et al (2014, 3rd ed):

Week 12 02-10-2017

Implementing Knowledge Management and Change

Chapter 10, Jashapara (2011).


Group Case Study Report Due Wednesday (04 Oct 17) 11:45 PM AEST
Review/Exam Week 09-10-2017
Exam Week 16-10-2017

Unit Coordinator: Dr Lisa Soon
Office Location: Level 1, 538 Flinders Street West Townsville QLD 4810
Phone: +61 07 4726 5317 Ext55317
Emai: l.soon@cqu.edu.au
Note: For all inquiries, please send me an email. For urgent matter, phone me whenever needed. If unavailable, please leave a voice message or email me.

1 Written Assessment

Assessment Title e-Journal
Task Description

In this assessment you will demonstrate an understanding of the core competences and skills required for a Business Analyst. You will also demonstrate your knowledge in use of tools and techniques for requirements elicitation and reporting. The required topics are covered during Weeks 1- 4. The submission of this assessment item. For the submission of this assessment item, you have to prepare an e-journal using the software tool Mahara, and create a standalone website putting contents in your journal entries into a Word file that contains all contents of your e-journal. Further details are available on the unit Moodle website in the Assignment 1 Specification document.

Assessment Due Date Week 5 Friday (11-Aug-2017) 11:45 PM AEST
Return Date to Students Two weeks after submission (Week 7)
Weighting 30%
Assessment Criteria

Each e-Journal entry will be assessed upon:

  1. Synopsis: quality of a summary of the journal entry
  2. Reflection: demonstration of understanding of each of the topics given in the Assessment Specification
  3. Critique: development and support of critical arguments of the practical application of knowledge and understanding
Conditions Minimum mark or grade - 25% of the overall mark for this assessment
Referencing Style Harvard (author-date)
Submission Online

Submit one Word file with identical contents from Mahara using the submission link provided on the unit website. Your secret URL must be placed as an item in the assignment cover page for marking.

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements

3. Use appropriate modelling tools to interpret and analyse the business context for enterprise systems

4. Critically review approaches to the implementation of enterprise systems within an organisation and any issues that may arise

5. Appraise the ethical and professional issues relevant to a business analyst

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Knowledge

2. Communication

3. Cognitive, technical and creative skills

4. Research

6. Ethical and Professional Responsibility



2 Portfolio

Assessment Title e-Portfolio
Task Description

In this assessment item, you will demonstrate your understanding and skills developed by learning the topics from Weeks 4 - 7, and more specifically techniques of knowledge capture, knowledge codification, and use of appropriate modelling tools. You will be preparing a portfolio in Mahara putting together your work meeting the requirements specified in the Assessment specification. You will be using the software tool Mahara to create your portfolio which allows progressive creation of the document. Submit your assessment in Week 8 as a Word file with identical contents from Mahara.


Assessment Due Date Week 8 Friday (08-Sep-2017) 11:45 PM AEST
Return Date to Students Week 10 Friday (22-Sep-2017)
Weighting 30%
Assessment Criteria

Each e-Portfolio will be assessed upon:

  1. Quality of description of business from the perspective a Business Analyst (BA), based on the given scenario.
  2. Development and support of arguments in relation to analysis and documentation of the business context
  3. Demonstration of comprehensive and detailed documentation of the main business processes and justification of the modeling tools used.
  4. Quality of presented conclusion supported by your findings
Conditions Minimum mark or grade - 25% of the overall mark for this assessment
Referencing Style Harvard (author-date)
Submission Online

Submit one Word file with identical contents from Mahara using the submission link provided on the unit website. Your secret URL must be placed as an item in the assignment cover page for marking.

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements

2. Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies)

3. Use appropriate modelling tools to interpret and analyse the business context for enterprise systems

4. Critically review approaches to the implementation of enterprise systems within an organisation and any issues that may arise

5. Appraise the ethical and professional issues relevant to a business analyst

6. Effectively write and communicate enterprise systems specifications.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Knowledge

2. Communication

3. Cognitive, technical and creative skills

5. Self-management

6. Ethical and Professional Responsibility



3 Practical and Written Assessment

Assessment Title Group Case Study Report
Task Description

You are required (as a group with up to four members) to write a report based on a given case study. In this report, you need to evaluate current business systems and processes and propose improvements for the given case study. You are required to demonstrate your analytical and modelling skills to communicate your findings from the case study. You are also required to conduct a self and peer assessment of the completed report and submit your assessment outcome.

Further details and case study are available on Moodle course website in the Assignment Specification document.

Assessment Due Date Week 12 Wednesday (04-Oct-2017) 11:45 PM AEST
Return Date to Students Assignment will be returned on the day of Certification of Grades
Weighting 40%
Assessment Criteria

The group case study report will be assessed upon:

  1. Professionalism in report presentation e.g. an effective title page, headers and footers, use of headings and sub-headings as appropriate.
  2. Quality of Executive summary
  3. Quality of introduction
  4. Demonstration of an articulate statement about current business processes and problems
  5. Critical analysis in the requirements of a new System
  6. Quality in the assessment of the feasibility of the new Business case
  7. Quality of a presented conclusion, supported by the related findings

The case study report is further assessed through the inclusions of in-text citations together with a list of correctly cited references, ordered alphabetically by surname of first author, in accordance with the Harvard style of referencing. Note: Refer to the unit website for the link to the guide.

Participation, contribution and collaboration in group work are assessed through the completion of an Self and Peer Assessment Online Survey by all group members

Referencing Style Harvard (author-date)
Submission Online
Group submission

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements

2. Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies)

3. Use appropriate modelling tools to interpret and analyse the business context for enterprise systems

5. Appraise the ethical and professional issues relevant to a business analyst

6. Effectively write and communicate enterprise systems specifications.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Knowledge

2. Communication

3. Cognitive, technical and creative skills

4. Research

5. Self-management

6. Ethical and Professional Responsibility

7. Leadership




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