On successful completion of this unit, you will be able to:
- Describe the role of a business process management professional.
- Define and describe the concepts of workflow business process improvement in organisations, and their applicability to workflow.
- Employ techniques for modelling, analysing and designing business processes
- Evaluate the various methods, tools and techniques used for process identification, modelling and redesign.
- Apply appropriate methods, tools and techniques to model and interpret 'as-is' and 'to-be' process models.
- Argue the role of modern information systems in supporting an organisation’s business processes.
- Identify organisational change issues that may arise owing to the implementation of new business processes.
- Critique an organisation’s business processes.
The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html
This unitcontributes to the following workplace skills as defined by SFIA (codes included):
Information Analysis (INAN)
Business Analysis (BUAN)
Business Process Improvement (BPRE)
Requirements Definition and Management (REQM)
Business Modelling (BSMO)
Business Risk Management (BURM)
Change Management (CHMG)