HRMT19023 - HRM Competencies
Term 1 - 2017


All details in this unit profile for HRMT19023 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student). The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.

Overview

Graduates in human resource management are expected to fill a wide range of roles in organisations. Regardless of the position, some fundamental skills are required of graduates from the very start of their career. These include interviewing skills, training and facilitation skills, and basic conflict resolution and negotiation skills. This unit is designed to provide students in the latter part of their degree with the opportunity to build upon theory from earlier units, and to acquire skills that will be applicable in the workplace.

Details

Career Level Undergraduate
Unit Level Level 3
Credit Points 6
Student Contribution Band 3A
Fraction of Full-Time Student Load 0.125

Pre-requisites or Co-requisites

A sound knowledge base demonstrated by 96 credit points (undergraduate units)

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Offerings

Term 1 - 2017
  • Brisbane
  • Distance
  • Mackay
  • Melbourne
  • Rockhampton
  • Sydney

Website

This unit has a website, within the Moodle system, which is available two weeks before the start of term. It is important that you visit your Moodle site throughout the term. Go to Moodle

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Assessment Overview

Assessment Task Weighting
1. Written Assessment 20%
2. Presentation 40%
3. Written Assessment 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Procedures for more details of interim results and final grades.

All University policies are available on the IMPortal.

You may wish to view these policies:

  • Grades and Results Procedure
  • Assessment Policy and Procedure (Higher Education Coursework)
  • Review of Grade Procedure
  • Academic Misconduct Procedure
  • Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
  • Monitoring Academic Progress (MAP) Policy and Procedure – International Students
  • Refund and Excess Payments (Credit Balances) Policy and Procedure
  • Student Feedback – Compliments and Complaints Policy and Procedure
  • Acceptable Use of Information and Communications Technology Facilities and Devices Policy and Procedure

This list is not an exhaustive list of all University policies. The full list of University policies are available on the IMPortal.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback Source Recommendation
At first I was really unsure about the video assessment, as I have never done such an exercise, however it ended up being my favourite assignment for the term overall. Student evaluation Continue using online video assessment, ensuring that the task is clearly explained and students have the required level of support
There was a delay in uploading the last few week's topics that was relevant to the last assessment piece. This was a minor issue though and I understand that the course was being redeveloped. Student evaluation Course materials to be made available from the beginning of term.
This was a great course to appreciate the learning so far through my degree, with assessments being more practical to the field of study (HR) Student evaluation Ensure assessment tasks remain practically focused, making minor adjustments if necessary to meet this objective.
On successful completion of this unit, you will be able to:
  1. Explain the theory underpinning interviewing concepts and techniques.
  2. Use effective techniques to plan, prepare and conduct successful interviews.
  3. Explain the theory underpinning successful training or information dissemination sessions.
  4. Use effective techniques to plan, prepare, and deliver a training session.
  5. Explain the theory underpinning conflict resolution in the workplace.
  6. Apply basic conflict resolution techniques and principles in practical scenarios.

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Written Assessment        
2 - Presentation        
3 - Written Assessment        

Alignment of Graduate Attributes to Learning Outcomes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1. Communication
2. Problem Solving
3. Critical Thinking
4. Information Literacy
5. Team Work
6. Information Technology Competence
7. Cross Cultural Competence
8. Ethical practice

Alignment of Assessment Tasks to Graduate Attributes

  • Introductory Level
  • Intermediate Level
  • Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Written Assessment
2 - Presentation
3 - Written Assessment

Textbook Information

There are no required textbooks.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Video Recording Device (Camcorder, Digital Camera, Smartphone, etc.)
All submissions for this unit must use the American Psychological Association (APA) referencing style (details can be obtained here), OR Harvard (author-date) referencing style (details can be obtained here). For further information, see the Assessment Tasks below.
Unit CoordinatorMaree Franettovich (M.Franettovich@cqu.edu.au)
Note: Check the Term-Specific section for any additional contact information provided by the teaching team
Week Begin Date Module/Topic Chapter Events and Submissions
Week 1 06-03-2017

Module 1: Workplace Interviews

Types and Structures of Workplace Interviews

Readings

Week 2 13-03-2017

Module 1: Workplace Interviews

Listening and Questioning Techniques

Readings

Week 3 20-03-2017

Module 1: Workplace Interviews

Behavioural Interviewing

Readings

Week 4 27-03-2017

Module 1: Workplace Interviews

Professional Interview Conduct Standards

Readings

Written Assessment - Interview Schedule 1500 words (20%) Due Friday (31 Mar 17) 11:45 PM AEST
Week 5 03-04-2017

Module 2: Training

The Purpose of Training

Readings

Vacation Week 10-04-2017
Week 6 17-04-2017

Module 2: Training

Planning and Writing a Practical Session Plan

Readings

Week 7 24-04-2017

Module 2: Training

Delivering a Training Session

Readings

Week 8 01-05-2017

Module 2: Training

Facilitation Techniques

Readings

Week 9 08-05-2017

Module 3: Managing Conflict

Introduction to Managing Conflict

Readings

Presentation: Online Training Video - suggested length 10 minutes and accompanying training session plan (40%) Due Monday (08 May 17) 11:45 PM AEST
Week 10 15-05-2017

Module 3: Managing Conflict

The Shape and Causes of Conflict

Readings

Week 11 22-05-2017

Module 3: Managing Conflict

Responses to Conflict

Readings

Week 12 29-05-2017

Module 3: Managing Conflict

Best Practice Conflict Management

Readings

Written Assessment - Individual Report maximum 2500 excluding reference list (40%) Due Friday (02 Jun 17) 11:45 PM AEST
Review/Exam Week 05-06-2017

Review Period

Exam Week 12-06-2017

Examination Period

There is no examination for this course

1 Written Assessment

Assessment Title Written Assessment - Interview Schedule 1500 words (20%)
Task Description

This is an individual assessment.

You are required to develop a complete schedule and organisational guide for a behavioural selection interview based on a scenario to be provided.

This assessment requires you to demonstrate your understanding of behavioural interview techniques and apply your theoretical knowledge to organisational practice in the 'real world' setting. The document should be completed to appropriate professional standards; it also should be comprehensive so that it can be used by colleagues throughout the organisation.You may research a range of sources to ensure your schedule meets the required standard in terms of content, form and presentation.

Please do not commence this Assessment without referring to the Assessment Details Task 1 available on the Moodle site for this Unit

Assessment Due Date Week 4 Friday (31-Mar-2017) 11:45 PM AEST
Return Date to Students For on time submissions, we will make every attempt to return marked submissions within two weeks.
Weighting 20%
Assessment Criteria

Does the submission demonstrate

Purpose: the extent to which the interview schedule and guide meets the stated purpose (including provision for specificity and flexibility) (25%)

Content: effective use of behavioural interviewing techniques (25%)

Structure: the logical flow and structure of the interview from start to finish (25%)

Presentation: professionalism of presentation and quality of guide appropriate to the organisational setting (20%)

Research: list of sources consulted - including academic and other (and referenced correctly) (5%)
Referencing Style American Psychological Association (APA) or Harvard (author-date)
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

1. Explain the theory underpinning interviewing concepts and techniques.

2. Use effective techniques to plan, prepare and conduct successful interviews.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice



2 Presentation

Assessment Title Presentation: Online Training Video - suggested length 10 minutes and accompanying training session plan (40%)
Task Description

This is an individual assessment.

You are required to plan and create a short training video. Online training videos are becoming more prevalent due to technological advances, increased electronic communication and the diversity and geographical spread of workplaces.

You are required to plan a short training session for a particular skill, and based on the session plan, you are to deliver the training and record it.The training video must be complete and able to stand alone.

You should identify a particular skill that will be the focus of your video. Given the skill, the intended audience (participants in the training), and any context, consider the most appropriate approach. Document this in the Session Plan. The skills you select should not require any expert knowledge or resources (i.e. anyone should be able to watch your training video and participate in the training you are providing)

Please do not commence this assessment without referring to the Assessment Details Task 2 available on the Moodle site for this Unit.

Assessment Due Date Week 9 Monday (08-May-2017) 11:45 PM AEST
Return Date to Students For on time submissions, we will make every attempt to return marked submissions within two weeks.
Weighting 40%
Assessment Criteria

Assessment 2:Does the submission demonstrate:

Presentation: professionalism of delivery, conduct, language, engagement, impact, duration/use of time (20%)

Content: effectiveness of the training video in meeting its specified purpose - skills based training (20%)

Delivery: appropriate use of training delivery concepts and techniques in relation to the content, audience and context (20%)

Structure: training is conducted according to the session plan (20%)

Session Plan: professional presentation, complete, structure of content, logical flow, language (10%)

Research: list of sources consulted and referenced correctly (10%)

Referencing Style American Psychological Association (APA) or Harvard (author-date)
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

3. Explain the theory underpinning successful training or information dissemination sessions.

4. Use effective techniques to plan, prepare, and deliver a training session.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice



3 Written Assessment

Assessment Title Written Assessment - Individual Report maximum 2500 excluding reference list (40%)
Task Description

This is an individual assessment. The report should be a maximum of 2500 words and not less than 2200 words (excluding reference list)

Based on a case study provided you will be expected to present a report containing an analysis of the scenario, along with recommendations for managing the situation.

In relation to the case study, you should:

  • Classify and discuss the type of conflict (and the models or theoretical approaches you have relied upon in making your assessment)
  • Identify the players in the conflict, discuss their role and possible perspective on the conflict
  • Identify and discuss the major issues in the conflict and any special issues such as power imbalance, gender, high emotion, race, disability etc
  • Propose and discuss the strategy/strategies you believe will be most appropriate for the effective management of this conflict and justify your selection
  • Provide detail and rationale of how your chosen strategy/strategies might be actually implemented given the circumstances you have outlined in your analysis.
  • Evidence your argument with scholarly sources

Please do not commence this assessment without referring to the Assessment Details Task 3 available on the Moodle site for this Unit

Assessment Due Date Week 12 Friday (02-Jun-2017) 11:45 PM AEST
Return Date to Students Results to be returned to students with the release of Grades
Weighting 40%
Assessment Criteria

Assessment 3: Does your submission demonstrate

  • Discussion and analysis of the case scenario, making reference to relevant models and theories (10%)
  • Discussion of the key players' roles and perspectives (10%)
  • Identification of the major issues and any special issues, making reference to relevant theories (25%)
  • Identification of and justification for proposed conflict management strategy/strategies based upon previous analysis and relevant theories (20%)
  • Discussion of methods of implementation of chosen strategy/strategies (15%)
  • Presentation, report format, layout, structure, language, clarity of expression, grammar and correct spelling using Australian English (5%)
  • Reference sources: minimum 8 academic peer reviewed journals to pass this criterion (10%)
  • Referencing: strict conformity to the required referencing protocol (5%)

Referencing Style American Psychological Association (APA) or Harvard (author-date)
Submission Online

Learning Outcomes Assessed
This section can be expanded to view the assessed learning outcomes

5. Explain the theory underpinning conflict resolution in the workplace.

6. Apply basic conflict resolution techniques and principles in practical scenarios.

Graduate Attributes
This section can be expanded to view the assessed graduate attributes

1. Communication

2. Problem Solving

3. Critical Thinking

4. Information Literacy

5. Team Work

6. Information Technology Competence

7. Cross Cultural Competence

8. Ethical practice




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